Terms & Policies
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Terms and Conditions
1. Introduction
Welcome to Tech V Solutions. By using our website design and development services, you agree to comply with these terms and conditions.
2. Services
We provide website design, website development, e-commerce solutions, maintenance, UI/UX design, hosting assistance, SEO, and related digital services.
3. Payments
Advance payment is required before starting any project. Remaining payment must be completed according to the agreed quotation.
4. Revisions
Limited revisions are included based on the selected package. Additional changes may incur extra charges.
5. Project Delivery
Delivery timelines depend on project complexity and client cooperation.
6. Intellectual Property
Ownership of the completed project is transferred after full payment, excluding third-party tools and licenses.
7. Limitation of Liability
Tech V Solutions is not liable for indirect or consequential damages arising from website usage or third-party services.
Privacy Policy
1. Information We Collect
We may collect your name, email address, phone number, company information, billing details, and project-related data.
2. Use of Information
Your information is used to provide services, process payments, communicate updates, and improve customer experience.
3. Payment Security
Payments are processed securely through authorized payment gateways. We do not store full debit or credit card details.
4. Data Protection
We implement security measures to protect your personal data from unauthorized access or misuse.
5. Third-Party Sharing
We do not sell your information. Data may be shared only with trusted third-party providers necessary for services.
6. Cookies
Our website may use cookies to improve user experience and analytics.
7. Policy Updates
Tech V Solutions may update this policy at any time.
Cancellation & Refund Policy
1. Project Cancellation
Clients may request cancellation through official email communication.
2. Refund Eligibility
Advance payments are generally non-refundable once work has started. Refunds depend on project progress.
3. Non-Refundable Services
Completed work, domains, hosting services, and third-party licenses are non-refundable.
4. Duplicate Payments
Duplicate payments made accidentally will be refunded after verification.
5. Refund Timeline
Approved refunds will be processed within 7–14 business days.
6. Payment Gateway Issues
We are not responsible for payment failures caused by banks or third-party payment gateway interruptions.
7. Contact
For cancellation or refund requests, contact us through our official support channels.